Privacy Policy

Last Updated: April 21, 2026

This Website is owned and operated by Fernlight Therapy, LLC (“Company,” “we,” “our”), based in Richmond, Virginia. This Privacy Policy describes how information is collected, used, and protected when you visit www.fernlighttherapy.com (“Website”).

By using this Website, you agree to the terms of this Privacy Policy. We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

1. Important Disclaimer (Therapy & Communication)
Use of this Website or communication through it does not establish a therapeutic relationship.

Please note:

● We take reasonable steps to secure your information from unauthorized access or disclosure. However, please be aware that no internet transmission or storage method is completely secure. In the event of a data breach affecting your personal information, you will be notified as required by applicable law.
● Sensitive or urgent clinical information should not be submitted through the Website.
● If you become a client, you will use a secure, HIPAA-compliant platform for communication and documentation.

2. Information We Collect

A. Information You Voluntarily Provide
We collect information that you choose to provide directly, including:

● Name
● Email address
● Phone number
● Any information you include in a contact form message

B. Automatically Collected Information
When you visit the Website, certain information may be collected automatically, such as:

● IP address
● Browser type
● Device type
● Pages visited
● Referring/exit pages

This data helps improve Website functionality and user experience.

3. How Your Information Is Used

We may use the information collected to:

● Respond to inquiries or contact requests
● Communicate about services or availability (e.g., waitlist updates)
● Improve Website performance and user experience
● Maintain the security and integrity of the Website
● Comply with legal obligations

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies

This Website may use cookies and similar technologies to:

● Improve functionality
● Understand user behavior and Website performance
● Support analytics tools

You can adjust your browser settings to refuse cookies. Please note that some parts of the Website may not function properly if cookies are disabled.

5. Third-Party Links

Our Website may contain links to third-party websites, each of which has its own privacy policies. We encourage you to review their policies, as we are not responsible for third-party content or practices.

6. Information Sharing and Disclosure

We may share information only in the following circumstances:

● With service providers who assist in operating the Website or business
● To comply with legal obligations (e.g., court orders, subpoenas)
● With your consent to disclose your personal information

We do not authorize third parties to use your information for their own marketing purposes.

7. Data Retention

We retain personal information only as long as necessary to:

● Respond to inquiries
● Maintain business records
● Comply with legal and ethical obligations

Client records are maintained according to applicable legal, ethical, and licensing requirements.

8. Your Rights

You may have the right to:

● Request access to your personal information
● Request correction or deletion of your information
● Withdraw consent for certain uses

To make a request, contact: ahaymans@fernlighttherapy.com Please note that certain information may be retained as required by law or professional obligations.

9. Children’s Privacy

We provide services to clients ages 14 and older. We do not knowingly collect personal information from anyone under 14 through our Website. If you believe a child under 14 has provided personal information, please contact us so we can delete it.

10. Contact

If you have any questions about this Privacy Policy, you may contact: ahaymans@fernlighttherapy.com